CAINIAO Parcel TrackingCAINIAO Parcel Tracking

How to Use

Learn how to use our package tracking service

Getting Started

Welcome to our package tracking service! Simply enter your tracking number in the search box on the homepage and click the 'Track Package' button to get the latest status information for your package. Our system supports various tracking number formats and provides real-time logistics information.

Supported Tracking Number Formats

Our system primarily supports tracking numbers in the following formats: Numbers starting with CNUSUP (e.g., CNUSUP00016597663), Numbers starting with LP (e.g., LP00724622449605). These numbers are typically assigned by international express service providers and are generally 10-20 characters in length.

Search Tips

For the best search results, please ensure: Enter the complete tracking number, Check for spelling errors in the number, Remove spaces and special characters from the number, Confirm the number format is correct. If the search fails, please try again later as information for new packages may take some time to update in the system.

Understanding Tracking Results

The tracking results page displays detailed package information including: Current status (in transit, delivered, etc.), Logistics timeline and history, Package information (weight, dimensions, etc.), Shipping progress bar, Estimated delivery time. Each status update includes timestamps and detailed descriptions to help you understand the exact location of your package.

Troubleshooting

If you encounter issues, please try the following solutions: Check your internet connection, Clear browser cache, Confirm the tracking number is correct, Retry the query later. If problems persist, it may be because package information has not yet been updated in the system, or the tracking number is not within our supported range.

Features

Our service offers the following features: Multi-language support (Chinese, English, Spanish, French), Dark mode toggle, Real-time status updates, Detailed logistics timeline, Mobile-friendly responsive design, Fast search and result caching. These features are designed to provide you with the best user experience.

Frequently Asked Questions

Ready to track your package?

Start tracking your packages now with our easy-to-use service.

Start Tracking